Shipping policy

At Synzal, we take pride in delivering your jewelry with care and efficiency.

Processing Time

• All orders are processed within 2–4 business days after payment confirmation.
• Customized or personalized orders may take longer, and customers will be notified in advance.

Shipping Timelines

• Domestic Orders (India): Delivered within 5–7 business days after dispatch.
• International Orders: Delivered within 10–15 business days, depending on the destination and customs clearance.

Shipping Charges

• Free shipping within India on all orders.
• International shipping charges are calculated at checkout based on location.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details.

Responsibility & Delays

We work with trusted courier partners to ensure timely delivery. However, Synzal is not liable for delays caused by courier companies, customs, natural events, or unforeseen circumstances beyond our control.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact us immediately at support@synzal.com so we can assist you.